Student Leadership

The Desk Attendant program is currently in its 12th year and we are looking for new and returning students to actively participate in helping us manage residence hall security.  This program is designed to offer job opportunities to our students who might otherwise have classes during regular business hours as well as be involved in their hall communities.  The program works in conjunction with the Office of Student Conduct, University Police and the Office of Residential Life Professional and Para Professional Staff. 

This Desk Attendant (DA) Position is a para-professional student leadership position designed to incorporate current residents in initiating and maintain both hall community and building security. At any point, there can be approximately 800 residential students living on campus.  The Division of Student Affairs & the Office of Residential Life, actively work to create a safe and productive environment for our students.  However, this cannot be achieved without the assistance of our students. 

In particular, students with Work Study support from Financial Aid is given priority in consideration.  

The DA serves as front line support staff for the residence halls.  This position works in conjunction with Resident Hall Director (RHD), Resident Assistant (RA), University Police (UP) and other campus staff and officials.  The position is unique for a number of different reasons including but not limited to

  • having opportunity to qualify for work study position outside of traditional business hour
  • actively work with the Division of Student Affairs and the Office of Residential Life
  • gain both leadership and customer service skills
  • be trained to identify and appropriate address student conflict management
  • actively manage building safety and security

Their presence of DAs allows the campus to provide additional levels of support for the guest policy as well providing information for non-affiliated personnel about campus rules and regulations. The skills and leadership gained in the position have created very competitive applicants for other campus positions. The position requirements are as follows:

  • Serve as front line staff maintaining building security and access. 
  • Check IDs and ID stickers of each person entering the residence halls. Enforce and implement guest policy by signing in guests and distributing guest passes (when appropriate).
  • Contact RAs or appropriate Office of Residential Life Staff as needed. 
  • Serve as a Residence Hall receptionist;
    • answer telephones and take messages;
    • respond to telephone inquiries and in-person questions.
    • receive, sort and distribute notes.
    • Document incidents.
  • Maintain desk resources including desk binders, campus roster, and campus directory.

NOTE: This description is intensified to illustrate the different variety of tasks and levels of work difficulty that is required of the position and does not necessarily include all related specific duties and related responsibilities of the position. It does not limit the assignment of related duties not mentioned.


  1. All Desk Attendants need to be enrolled SUNY at Old Westbury students.
  2. The position will require your availability from 10pm to 2am (nights) and until 3am (Thurs night only). Hours may be subject to change
  3. The position requires that you be available and attend all appropriate staff meetings and necessary training sessions
  4. This position requires students to be in good judicial standing
  5. International Students should have clearance from Becky Evans
  6. Preferred consideration will be given to those who qualify for Work Study status and/ or have previously been employed in the position. 

PLEASE NOTE: All applicants will be screened (academically, judicially, etc).  Work Study Students (with approval from Financial Aid) are given priority consideration.  All hiring decisions are made by the Woodlands Hall Directors (1-5) and applications will be accepted until schedules are filled. Failure to meet any of the minimum expectations of the position will result in immediate termination.


Fall 2023 Desk Attendant (DA) Application 

DA Selection Process:

  1. Applications Due: Fri, August 11, 2023 by Noon  
  2. Email Invites for Phone Interviews Go Out: Mon, August 14
  3. Individual Phone Interviews: Tues, August 15
  4. Decision Letters/ Emails Go Out: Thurs, Aug 17
  5. Decision Letters Due Back: Fri, Aug 18
  6. Mandatory DA Training:  TBD (Sept, 2023)

If you have any questions about interview process, please feel free to contact the Residential Life Office at 516.876.3210 or  Students CANNOT begin their positions until their paperwork has cleared with Division of Student Affairs, Financial Aid, Human Resources and Business & Finance .   Students who begin working prior to being clear with the above office will be donating their time and will not be compensated.

Your Resident Assistant (RA) can be one of the most helpful and resourceful people you will interact with at SUNY Old Westbury. These individuals are full-time, academically successful students who have been carefully selected because of their leadership potential, interpersonal skills, positive attitudes and sense of commitment to promoting a living/learning environment.

As peers, the RA’s provide general information, referral help and models of successful adjustment to college living. They also assist you with roommate conflicts and plan educational, social and cultural programs and activities. RA's complete extensive and ongoing training to fulfill their many roles and responsibilities such as planning of wing meetings, creating activities for residents, providing evening residence hall duty coverage, arranging study groups and/or answering specific questions regarding academic or campus policies and procedures.

 The Residence Hall Association (RHA) is the residential governing student body whose purpose is to stimulate leadership and development through education, advocacy, and community growth. RHA is committed to creating a more enjoyable residential experience and developing an environment that is welcoming to all students that reside in the Woodlands Halls. RHA Executive Board elections are hosted at the end of every Spring semester. During this time you may follow the link this to find out more information about position descriptions and responsibilities.

For more information on how to run or get involved please contact the Office of Residential Life at 516.876.3210

Working with Residence Hall Association, there is one Residence Hall Council (RHC) per Hall. The RHC's meet weekly to address residency issues, plan events, participate in community service and coordinate other events. RHC provides students with opportunities to develop and refine their leadership skills and work to enhance the residential students overall college experience through programming and support.  RHC Executive Board elections are hosted in the Fall semester in each individual hall. 

For more information on how to get involved or to run please contact your Residence Hall Director in your building.

“The National Residence Hall Honorary (NRHH) is the premiere honorary supported by the leading international organization advocating for the interests and welfare of residence hall students, while also providing opportunities for their personal growth and development. NRHH strives to provide recognition for individuals who have contributed to the advancement of college and university housing. It ensures the advancement of member chapters through resource sharing, programming, and leadership development opportunities to contribute and support the vision of the National Association of College and University Residence Halls, Incorporated.” – NACURH

The Excelsior Chapter of the National Residence Hall Honorary is an organization comprised of the top 1% of student leaders who have greatly contributed to the Old Westbury Community. We desire to connect students to a larger picture through developing leadership and participating in service initiatives. The Excelsior Chapter shall serve as a stepping-stone for accomplished leaders who have soared to new heights and have earned the honor of being recognized for their diligence and commitment to the campus community at large.

Of the Month (OTMs): 

OTM's is a recognition initiative that NRHH does to recognize the hard work student leaders do to make SUNY Old Westbury a better community. Anyone that is a part of the community is able to fill out a link (provided below) to nominate a student leader, club/ organization, or event that has happened that month to show their appreciation for their dedication to our University. Students that win an OTM receive a certificate and are invited to our end of the year awards ceremony. 


Visit the OTMs on Google Forms


  • TBD - Staff Advisor 

Contact Information: