Internet Issues


  • Wireless support is maintained by SUNY Old Westbury Information Technology Services.  
    Contact Service Desk
  • The Service Desk team is committed to assisting students, faculty and staff with the technology needs. Please note that we can only provide support for institutionally-owned machines.
    • The fastest way to contact the Service Desk is to fill out a Service Request.The Email address for support is
    • Please be sure to include BUILDING #, ROOM # & JACK #.
    • Jack # can be found at the wall connection site (EX: If you were in room 445, the jack info would be 445-1 or 445-2, etc)