Frequently Asked Questions about Parking Permits

Do I need a Parking Permit to park on campus? 

Yes, all staff and faculty are required to purchase a parking permit to park on campus. In case of emergency and for security reasons, the University Police Department must be able to identify who is on campus. It is necessary for all members of the community, including full and part-time students, faculty, staff members and visitors, to obtain appropriate parking credentials. 

How much does a Parking Permit cost and how long is it good for? 

The cost for the first permit is $16.00 and the permit cost for your second or subsequent car is $8.00 per car. Permits are good for one year, from September 1 through August 31. 

How do I get a Parking Permit? 

Find a computer and log into the ConnectOW portal, locate the Parking and Transportation card, and use the Order Parking Permit icon. Follow the instructions, complete the form and print your receipt and watch for your e-mail confirmation.You will not receive a permit in the mail. There are no more stickers. Permits are now virtual. As soon as you register and pay, your permit is active. E-mail if you have questions. Permits can only be purchased using a credit card.

How do I get my User ID and Password to log into the Parking Permit system? 

Your User ID is your e-mail address without the Passwords will be the last 6 digits of your 700#, or whatever you changed it to. At the start of the Academic Year, current staff will be provided User IDs and Passwords.  New staff will receive their User ID and Password from the Human Resources Department during the hiring process. Faculty, including Adjuncts, will be advised of their log-in information by Academic Affairs. Students will have already received their e-mail addresses and 700# as part of the registration process.  Your 700# is also included on your ID card. 

I am not a student or a faculty/staff member but I am on campus every day. How do I get a parking permit? 

Individuals from ASC, Barnes and Noble, Chartwells, Research Foundation, KBS / American Maintenance, contractors, the Over Sixty Program, interns and volunteers will also be required to pay $16.00 for a parking permit. Virtual permits for the 2023-24 year will be available to members of these groups online via SimplyPermits. When you go to this page: navigate to New York and then you'll see SUNY Old Westbury listed.

Visitors for campus meetings or activities of short duration (less than a day) should obtain a Temporary Pass from the University Police Department at no cost. HorseAbility employees have isolated parking facilities away from the main campus and are exempt from purchasing the parking permit.

What should I do if I receive a message telling me that my order cannot be processed? 

If you are a new staff or faculty it is probably because your employment paperwork has not yet been completed. You should go to the Human Resources Department (HR) to resolve the paperwork issue. HR will direct you to University Police who will issue you a Temporary Parking Permit good for 30 days. You should go online and order your parking permit at prior to expiration of the Temporary Parking Permit. 

If you receive an e-mail stating that your credit card did not go through, try to order again with a different credit card. 

If your question is not answered above, e-mail