Psychological Emergencies

For crisis intervention during normal business hours, please contact our offices at 516-876-3053, or come to Student Union, LL 100. 

Clearly specify that you need immediate assistance.

*Please note that we do not provide 24-hour crisis services. 

Messages left after business hours will not be received until the following business day.

After regular business hours, please call University Police, at 516-876-3333

Please make sure to identify that it is a crisis and that you need an immediate assistance.

If you are off-campus, please call emergency services at 911.

Hotline Peer Assistance

The Middle Earth Hotline functions as the campus peer assistance agency, especially after hours when other campus support services are closed. Trained student volunteers staff the hotline. An online self-help resource, the Middle Earth Café, is also available.

The Hotline is open from 1pm to midnight Monday through Thursday and 24 hours a day Friday through Sunday on weekends when University at Albany classes are in session during the academic year.

To speak to a trained peer counselor, call 518-442-5777 or text Got5U to 741-741