Registration Process and Procedures

Requesting an overtally into a closed course is an electronic process initiated by sending an email from the OW student portal ( 

  • School of Arts and Sciences​ - A student seeking to register in a closed School of Arts and Sciences course must email, using the Old Westbury email account, the department Chair with a copy to the department secretary. School of Arts and Sciences
  • School of Business​ - A student seeking to register in a closed School of Business course must email, using the Old Westbury email account, the Assistant Dean Joel Feiner with a copy to the dean's secretary. School of Business
  • School of Education - A student seeking to register in a closed School of Education  course must email, the Old Westbury email account, the respective Coordinator/Dean with a copy to that Dean’s secretary. School of Education
  • School of Professional Studies​ - A student seeking to register in a closed School of Professional Studies course must email the Director of Professional Studies with a copy to the department secretary. School of Professional Studies

The subject line of the email message should read OVERTALLY. 

  • The following information is required in the body of the message:
    • Term  
    • Student’s OW ID
    • Student’s Name
    • CRN       
    • Course

If the request is denied, the sponsoring department will notify the student via the student's Old Westbury email account only. 

If the request is approved, the sponsoring department chair, dean, or director will notify the Office of the Registrar: The Office of the Registrar will notify the student via campus email when the overtally is processed. Overtallies are not official until processed by the Office of the Registrar.

Note: The last day to add a new class is the end of the add/drop period. 

For questions or concerns about this process, please e-mail:

A student achieves full-time status with a course load of 12 or more credits. The maximum credit load for Fall or Spring semesters for undergraduate students is 18 credits.

  • Students wishing to add courses, which will give them an academic load over 18 credits (overload), are required to petition for a course overload by sending an email (using the OW student account) to the chair of the department in which the student is majoring. Note: Mastery of reading and writing skills is required. Students on probation are not eligible to take a course overload under any circumstances.
  • The subject line of the email message should read Course Overload
  • The following information is required in the body of the message:
    • Term:
    • Student’s OW ID:
    • Student’s Name:
    • CRN  #:    
    • Course #:

If approved, the chair will e-mail the approved request to the Dean for final approval. The Dean will e-mail the authorization to the Office of the Registrar. The Office of the Registrar will inform all parties via campus e-mail of completion of the overload process.


Please Note: Nonattendance in classes does not constitute withdrawal.

 To access the withdrawal form:

  1. Login to the ConnectOW portal.
  2. Click "Registrar Forms" Card > "Withdrawal Form"
  3. Complete the Withdrawal Form

The deadline to withdraw from classes is published in the Academic Calendar.


  • Any student who has not withdrawn officially from a course will remain on the final grade roster and will be assigned a final grade of “F” from the instructor or “NC” if the student has filed the appropriate CR/NC contract.  
  • Withdrawals may affect a student’s subsequent eligibility for financial aid awards.
  • A $20 per withdrawal fee (A/D) is assessed at the time of withdrawal.

SUNY Cross-Registration Guidelines for SUNY Old Westbury Undergraduate Students

Complete information and the Cr0ss-Registration form can be found on the SUNY Cross-Registration Website. 

  • Home Institution = the institution where you are matriculated.
  • Host Institution = the institution with which you are seeking to take additional courses.
  1. Courses must be applicable toward the student’s degree at SUNY Old Westbury. You will not be eligible to cross-register at the host institution if a course is offered at the home institution unless you can demonstrate that the lack of course availability at the home institution will result in increased time to degree.
  2. If cross registration is approved, SUNY Old Westbury will include a cross registration code on the your registration record.
  3. You must have the approval of both the home and host institution. You are responsible for ensuring that the course(s) you register for meet the requirements of your degree. If you change your major/minor, the courses you cross-register for may no longer count toward degree requirements.
  4. Please note: even if you have the permission of the instructor or have satisfied all pre-requisites/co-requisites necessary for enrollment at the host institution, you must still complete the registration process via the on-line SUNY application in order to be considered officially registered in the course.
  5. Registration dates and deadlines vary by college. You are responsible for contacting the host institution for registration related dates and deadlines.
  6. You will be responsible for the attendance and academic requirements of the course even if home and host calendars do not coincide.
  7. Your signature on the Cross-Registration Agreement is considered approval for the home and host institutions to exchange academic and financial information regarding your cross-registration.
  8. Cross registered courses taken elsewhere are accepted back to SUNY Old Westbury as transfer credit.
  9. Enrollment changes may impact your eligibility for financial aid for the current term and/or future terms, (e.g. dropping below full-time). Please consult the Financial Aid Office regarding academic eligibility for financial aid, including satisfactory academic progress standards.
  10. Please note: if you are not enrolled for a minimum of 12 credits applicable to your degree (combined enrollment with Old Westbury and host institution) by the date in which you incur full liability at SUNY Old Westbury, you may be disqualified for certain aid programs (e.g., TAP, Excelsior).
  11. You are responsible for notifying the appropriate offices on BOTH campuses if you withdraw from a course(s) (Registrar, Student Accounts, Financial Aid, etc.). Failure to do so can result in a failing grade at the host institution.
  12. Your signature on the Cross-Registration Agreement indicates your agreement to abide by all regulations imposed by the host institution (parking, attendance, library rules, etc.). In addition, the host institution may apply rules and regulations to incoming students as it deems necessary (e.g., restrictions on classes based on seat availability). Be sure you are aware of those rules before you cross-register.
  13. Home institution students have priority for all courses at the college or university, so popular courses may be closed to cross-registrants because of space limitations.
  14. All course-related fees in excess of tuition are the responsibility of the student (e.g., lab fees).
  15. Any Health Center (immunization/records/physical exam, etc.) requirements must be met at BOTH institutions, even if they differ.
  16. Students cross-registering at Community Colleges: You must file residency documents at the host institution. This means you will need to provide, via the SUNY on-line application, a Certificate of Residence (must be obtained from the county of your permanent residence).
  17. Registration is the responsibility of the student. Once you submit an application for cross-registration, via the SUNY on-line application, please continue to check your e-mail for updates, messages, additional requirements, etc.
  18. The cross-registration form requires review and authorizations by a number of departments at both the home and host schools. It is neither an immediate process nor a guaranteed approval. Please check your e-mail frequently for updates.

What is automated wait listing?

Waitlisting produces a queue of students who want to enroll in a closed section of a course and have electronically requested to be placed on the waitlist.

If a seat becomes available in the waitlisted course section (because a student is dropped from the course section or the section seat capacity is increased), the first student on the waitlist is automatically notified that a seat is open.

The automatic process gives the student 24 hours from the time the e-mail was first sent to enroll in the course section.

If not enrolled in the section within 24 hours, the student is removed from the waitlist and the next person on the waitlist is automatically notified that a seat is open.

How is a course section flagged for waitlisting?

A department chair selects sections of courses for automated wait listing. Once a course section is flagged for wait listing and wait listing is active, the course section cannot be overtallied. Only students on the waitlist have access to that course section.

How can a student be added to a waitlist?

Login via

  • Click Banner Card > Banner SSB Icon
  • Click under Registration heading > Registration link
  • Follow instructions to add or drop a course.
  • Course sections that are available for wait listing are clearly marked.
  • To waitlist in a course, use the drop down under “Action”, select waitlist and click add.
  • An automated e-mail will be sent to the student’s OW e-mail account to confirm placement on the waitlist.

When a seat becomes available, an automated e-mail will be sent to the OW e-mail account of the student on top of the waitlist.

Students must check campus email often as they will have 24 hours upon receipt of the email notification to register via before the seat is given to the next person on the waitlist.

Students will have 24 hours from the time of the notification to go to and add the course section. During this time period, the student can add or remove the waitlisted course section on After the 24 hours has expired, if the student did not register for the waitlisted course section, the next student on the list will then be notified to respond.

Students will not be enrolled from the waitlist if the course section conflicts with times on their existing course section schedule. Any decision to add/drop must be done within the 24 hour window.

Registration holds will prevent a student who is on the waitlist from adding a waitlisted course section, even if the student was sent an email notification that a seat is available.

Please note:

  • Students will need to meet the same requirements to waitlist for a section as they would to register for that section.
  • Students will not be able to waitlist for a course section if they have not met the pre-requisites.
  •  Students will not be able to waitlist if they do not meet the registration requirements.
  • Wait listing is not registration nor is it a guarantee for future registration. Students should use registration to get courses they need and want, registering for open sections rather than wait listing for closed sections, using wait listing only to revise or optimize their schedules.
  • Students should register for a regular course load as wait listing does not guarantee a seat in the course section! A waitlisted course section does not count as enrolled credits. Students should register for an alternate course or section, and use the waitlist as their backup plan.

For additional information, please contact