Brightspace/Online Course SUNY Help Desk Support

Phone Number:

  • 1-844-673-6786 
  • 1-518-320-1300 (direct)

Hours of Operation:

  • Monday-Friday 7am-12am est
  • Saturday 10am-6pm est
  • Sunday 10am-9pm est

Visit the SUNY Online Support Services Help Desk  can assist faculty with questions about or problems with setting up course elements in Blackboard as well as troubleshooting technical issues that may arise once a course is under way.