Internet Issues

 

WIRELESS CONNECTIVITY ISSUES:

    • Wireless support is maintained by SUNY Old Westbury Information Technology Services.  Students with any connectivity issues can contact the following Information Technology Service  
    • We are located in the Library on the third Floor. Our phone support number is 516-876-3098. Phone operators are available Monday-Friday 9am-4:45pm.
    • The Service Desk team is committed to assisting students, faculty and staff with the technology needs. Please note that we can only provide support for institutionally-owned machines.
      • The fastest way to contact the Service Desk is to fill out a Service Request.The Email address for support is SERVICEDESK [at] oldwestbury.edu
      • Please be sure to include BUILDING #, ROOM # & JACK #.
      • Jack # can be found at the wall connection site (EX: If you were in room 445, the jack info would be 445-1 or 445-2, etc)