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Common Problems

  • When AOL is loaded it adds other progrmas and it has in the past caused problems.
    • One work around is to load the latest version of AOL (AOL 9.0)
  • With Windows XP some users turn the Internet Firewall Feature on which causes students to restrict access to the Internet.
    • Please check that this feature in turned off.
    • Open Control Panel and Double Click on Netwrok Connections
    • Right Click on Local Area Connection and Select Properties
    • Click the Advanced Tab

Make sure the Internet Filewall checkbox is unchecked.


SUNY College at Old Westbury, P.O. Box 210, Old Westbury, NY 11568-0210 - (516) 876-3000